Service Request We take pride in the quality of our doors & windows, and your satisfaction is our first priority. If you have an issue with any of our warranteed products, please fill out our convenient service request form below so we can make it right. Tell Us About YourselfI am a...*HomeownerBuilderDealerCompany NameFirst Name*Last Name*Phone*Email* Who Is Our Main On Site Contact? Same information as above First Name*Last Name*Phone*Email* Tell Us About the LocationType of Building*Multi-Family ComplexCommercial Building/SchoolSingle Family ResidentialStreet*City*State*AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces PacificZip Code*On which level is the product installed?*1st Floor2nd Floor3rd FloorAre there any special requirements for access?*YesNoIf yes, please explain.*Tell Us About the ProductOriginal Invoice # (if known)Year Purchased (if known)Type of Product* Door Window Model (if known)* Series 3000 Series 5000 Series 6000 Series 6500 Series 7000 Series 8000 Series 8100 Series 9100 Tell Us About the ProblemHas the product been confirmed to be plumb, level and square?*YesNoUnsurePhotos of issue provided?*YesNoAttach Photos* Drop files here or Please describe the issue with as much detail as possible.*If the issue is NOT a manufacturing defect, we reserve the right to charge $35/hour and an on-site charge of $70 per hour to diagnose and repair the problem.CommentsThis field is for validation purposes and should be left unchanged. This iframe contains the logic required to handle Ajax powered Gravity Forms.